The Follow-Up Fix
The lead came in. Now nobody should have to remember it exists.
A form arrives after hours. The customer gets silence. Someone sees it later, starts a reply, gets interrupted and thinks, “I’ll come back to that.” You know the rest.
What it does
Make the routine part routine.
Immediate acknowledgment
The customer knows you got the request.
The customer knows you got the request.
A short follow-up sequence
Consistent enough to happen, short enough not to become spam.
Consistent enough to happen, short enough not to become spam.
Stop on reply
Nobody gets the awkward reminder after the conversation already started.
Nobody gets the awkward reminder after the conversation already started.
Useful handoff
The person taking over gets the context instead of starting from zero.
The person taking over gets the context instead of starting from zero.
Starting price
from $3,500
We confirm the real scope before work begins. The number is there to be useful, not to pretend every implementation is identical.
What happens first
We look at how this works in your business, which systems are involved, what should stop the workflow and which exceptions still need a person. Then we confirm the scope and price.