Ask while the customer still remembers why they liked you.
Use a real completion trigger, keep the ask short and stop if the situation is not actually happy.
A useful workflow
CompletedJob or appointment closes successfully.
CheckNo open complaint, refund or unresolved issue.
AskSend one short review request with the direct link.
OptionalOne polite reminder if your business wants it.
StopNo endless sequence.
Do not ask everyone automatically
If the job ended badly, sending a cheerful review request is a very efficient way to make the bad experience feel worse.
The message does not need copywriting
“Thanks for choosing us. If you have a minute, would you mind leaving a Google review?” is usually enough.
Measure completion, not pressure
Track requests sent, review-link clicks if available, and complaints about the process.
Talk to us about your workflow
You do not need to know the technology. Start with what is taking too long or falling through the cracks.
Start there