Forget the internet average. How much admin is your business doing?
The best number is the one you can observe in your own week.
Track the repeat work for one normal week
- Copying or re-entering information
- Chasing invoices, approvals or documents
- Scheduling and rescheduling
- Status updates
- Report assembly
- Searching for information
- Fixing errors caused by handoffs
Then annualize carefully
If a task happens 12 times this week because it is peak season, do not blindly multiply by 52. Use a normal frequency and write the assumption down.
Separate total time from reclaimable time
Not every admin hour should disappear. Some work needs a person. The useful question is how much of the repetitive part could reasonably be removed or shortened.
What to do with the number
Rank the biggest recurring items by time, pain and ease of fixing. You do not need a perfect total before improving the first obvious workflow.
Talk to us about your workflow
You do not need to know the technology. Start with what is taking too long or falling through the cracks.
Start there