The Review Loop
Happy customers are a terrible thing to waste.
The best time to ask for a review is usually obvious. The problem is remembering to do it every time without making the request feel robotic.
What it does
Make the routine part routine.
Use a real trigger
Completed job, closed case or another moment you trust.
Completed job, closed case or another moment you trust.
Send one clean request
Short, polite and easy to ignore.
Short, polite and easy to ignore.
Stop when appropriate
Do not keep asking the same customer.
Do not keep asking the same customer.
Track the exceptions
Complaints and unresolved work should never enter the happy-customer flow.
Complaints and unresolved work should never enter the happy-customer flow.
Starting price
from $2,000
We confirm the real scope before work begins. The number is there to be useful, not to pretend every implementation is identical.
What happens first
We look at how this works in your business, which systems are involved, what should stop the workflow and which exceptions still need a person. Then we confirm the scope and price.